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Privacy Policy

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Privacy statement

We, norelem Normelemente GmbH & Co. KG, Volmarstrasse 1, 71706 Markgröningen, Germany, would like to provide you with the following information concerning the data protection considerations that apply during use of the website "":

1. Login 

You have the opportunity to create a login (also: customer access). You may need to log in if you wish to place an order, for example. In this case, we collect data that you enter in the “Login setup” page, in particular company, street, house number, postal code, town/city, country, title, forename, surname, email address, telephone number (where applicable) and a password (hereinafter also “master data”).

2. CAD data 

To enable CAD displays, we link to the services of CADENAS Konstruktions-, Softwareentwicklungs- und Vertriebs GmbH, Berliner Allee 28 b+c, 86153 Augsburg, Germany (hereinafter simply “CADENAS”). You must have access to CADENAS to use the displays. You can set this up directly on the CADENAS website. 

3. Order

When you submit an order, we use the data from your login (see point 1) to process it. 

This data is collected, processed and used by us in order to send you the goods ordered and to email you the information required under e-commerce law.

We save the personal data from the order which is not master data from the login only for as long as needed to execute the order and as required by the statutory retention obligations.

In order to dispatch your order, we communicate your name and address or the delivery address to a forwarding agent, usually UPS, United Parcel Service, Görlitzer Strasse 1, 41460 Neuss, Germany.

4. Cookies 

We save cookies to your computer.

Cookies are small identifiers, which our web server sends to your browser and which your computer saves if you have the appropriate standard settings.

We use cookies exclusively for the shopping cart function and login mechanism, and so that our website can be effectively adapted and enhanced to suit your requirements. Cookies provide us with information on which pages of our website are visited, in which order and the dwell times for the respective pages.

Only your IP address - a technical necessity in the internet - is known to us. We have no direct possibility to associate the IP address with your person. Even with your IP address and the cookies saved to your computer, you remain unknown to us when you visit our website as long as you do not deliberately disclose your identity by, for example, logging in.

Please be aware that you can completely disable the use of cookies by making the appropriate settings in your browser.

5. Utilisation data 

By visiting our site, information about the access (date, time, page viewed, browser used) can be stored. This utilisation data is only pseudonymously processed and used. It is evaluated for statistical purposes only. 

6. Google Analytics 

We use Google Analytics, a web analytics service of Google Inc. ("Google"). Google Analytics uses "cookies", text files placed on your computer, to enable the website to analyse how users use the site. The information that a cookie generates about your use of our website is generally transmitted to a Google server in the USA, where it is then stored. IP anonymisation has been enabled on our website so that your IP address will be abbreviated in advance within member states of the European Union or in other contracting states of the agreement from the European Economic Area. Only in exceptional cases will your full IP address be transmitted to a Google server in the USA and abbreviated there. Google uses this information on our behalf to evaluate your use of our website, compile reports on website activity, and provide us with additional services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

You can prevent cookies from being stored by making the appropriate setting in your browser software. However, users should be aware that making this setting may prevent them from using all the functions of our website.

You can also prevent Google from collecting the data generated by the cookie relating to your website usage (including your IP address) and processing this data by downloading and installing the browser add-on available from the following link: The current link is: ""

You can also prevent Google Analytics from collecting data via the following link: Deactivate Google Analytics. This creates an opt-out cookie that prevents your data from being collected in the future when you visit our website.

If you have set your browser to disable analysis (Do Not Track header), analysis will be disabled automatically.

7. Google Maps 

We reserve the right to integrate Google Maps on the aforementioned website. These maps are provided by Google (see above). If you access this section, Google will receive information about your page visit. Please refer to the Google data protection statement for further information: If you do not wish to integrate Google Maps, please do not visit this section.

8. Data protection declaration for use of Facebook plug-ins (Like button)

Plug-ins from the social network Facebook (Facebook, Inc., 1601 Willow Road, Menlo Park, California, 94025, USA) are integrated into our pages. You can recognise the Facebook plug-ins by the Facebook logo or the "Like" button on our page. You can find an overview of Facebook plug-ins here:
When you visit our pages, the plug-in establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our website with your IP address. If you click on the Facebook "Like" button while you are logged into your Facebook account, you will be able to link the contents of our pages to your Facebook profile. This allows Facebook to associate a visit to our pages with your user account. We would like to point out that we as the provider of the pages do not have any knowledge of the content of the transmitted data or its use by Facebook. You can find more information in the data protection declaration of Facebook at

If you do not want Facebook to be able to assign visits to our pages to your Facebook user account, please log out of your Facebook user account.

Source: eRecht24 Facebook Datenschutzerklärung

9. Data protection declaration for use of Twitter

Functions of the Twitter service are integrated into our pages. These functions are provided by Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA. If you use the retweet function with your Twitter account, the web pages that you visit will be linked to your Twitter account and disclosed to other users. Data will also be transmitted to Twitter.

We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the transmitted data or its use by Twitter. You can find more information in the data protection declaration of Twitter at

You can change your data security settings on Twitter in the account settings at

Data protection declaration, Twitter

10. Advertising

We will only use data collected via the website for marketing or advertising purposes if you have given us your consent to do so or if doing so is compliant with legislation. Additionally, you can object to the use or processing of your personal data for marketing or advertising purposes at any time by sending an e-mail to You can also unsubscribe from our newsletter at the following link

11. Contact 

If you have questions or desire information or explanations on data protection, please contact us by email:

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