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Shipment conditions

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  • Shipment conditions
Our Service is exclusive for Business Customers and Public Applicants (Schools, Universities, Public Authorities)
Prices are in € ex-works, excluding packaging plus valued added tax. Prices applicable on the day of the delivery are taken into account. Prices are subject to change.
Bankcharge at buyer's expense!
If you do not specify a shipping method, we will choose the least expensive transport option. All consignments are insured for transport.
Delivery ex works, according to Incoterms 2010.
Bankcharge at buyer's expense!
Packaging is calculated at net cost price. All used packaging material that is returned will not be accepted. We predominantly use recyclable and environment friendly fillers.
Our invoices are payable within 30 days from the date of invoice. For payments within 10 days we offer 2% discount on the invoice amount provided that all invoices have been paid. We reserve the right to request payment in advance instead of a billing notice!
Return of Goods
In general we do not accept the return of goods that have been correctly sold and delivered. Exceptions can only be granted in special cases where a previous agreement has been made.
The return of the goods must be free of charge. Only items in sound condition can be returned to stock and credited.
Return of goods are only accepted when accompanied by a copy of the delivery note.
Custom made parts are generally excluded from return.
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